Policy - Katie Gariepy

Welcome

Handmade fashion accessories created in Buffalo, NY, USA. I incorporate reused materials, vintage, and small bits of new to create a original one of a kind product.

Payments

Please make payment immediately after order is placed, either through Etsy or by Paypal through Etsy.

Payment must be received up front, including custom orders. Orders will not be shipped until payment has been received. If payment is not received within 24 hours of your order being placed, the item will be re-listed.

Please be aware that PayPal e-cheques can take up to 9 days to clear and will delay your order. Orders will not be sent until after your e-cheque has cleared.

If you require an official receipt for your order please make note with the message section. I will provide a printed receipt only upon request.

Shipping

Purchases are shipped by First Class Domestic, Priority Domestic, First Class International, and Priority International. Every shipping option includes tracking through Etsy. I do offer Express shipping upon request, send me a message before purchase and I can calculate the shipping to your location.
Gift wrapping is available upon request and is an extra $3 USD, please message before purchasing.

Refunds

I do not offer a refund or exchange service unless the item is faulty. For faulty items, please notify us and return the item within 7 working days for a full refund or exchange.

I will provide a return label, but will not refund your original shipping fees. If you have any problems please email us and we will do our best to resolve the issue as quickly as possible. A refund will not be given until the returned item has been received.

Additional

As everything is handmade, there may be very slight variations between pieces.

Please note that all designs including custom order designs are the property of Katie Gariepy and may not be re-produced.

I offer wholesale items which can be viewed here:
https://www.etsy.com/wholesale/vendor/12255948/linesheet?ref=wholesale_header

Please note all items are not suitable for children under 13 years old.

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